*All SPORT PRODUCTS are manufactured to order, in the color or color combination of your choice. Ball colors and ball textures may vary slightly from order to order.

Pre-Order Checklist.. ..Production Time.. ..Colors.. ..Imprint Charges
Samples and Proofs.. ..Art Requirements
Acknowledgements, Changes, Cancellations and Pricing
Shipping
.. ..Payment Terms.. ..Damaged Goods Claims
Overruns... ..Product Safety Testing

TO SEND orders, changes, sample and/or quote requests:
-EMAIL: customercare@sportproducts.com

Please remember, anytime you require a quote, please provide us with as much information as possible for the product, imprint specifics (# of colors, print locations, color match requirements), proofing needs, ship-to location and in-hands date. In the interest of professionalism and to avoid miscommunications, company policy prohibits us from quoting verbally. ONLY published website, catalog/company flyer or written price quotes will be honored.


PRE-ORDER CHECKLIST

All item pricing includes a one color, one location imprint. Please use the following pre-order checklist (download PDF) to ensure you include all possible options and costs when placing your order.

• Item Name
Item Number
Quantity
Item Color(s)
Unit Cost
Email contact address for acknowledgements
• Fax/Phone number for important order questions.

*All balls are molded to order and will overrun.

• Bill To Address
Ship To Address
Phone Number At Ship To Location

*When supplying UPS/FedEx account numbers please supply zip code associated with account number.

• Ship Date
In Hands Date
Rush Service
Set Up Charge(s)
Screen Wash
Additional color imprint running charge(s)
• Additional location imprint running charge(s)
Full Bleed running charge
Four Color Process running charge
PMS Match(s) on balls
PMS Match(s) on imprint
Solid color ball (applies to selected footballs)
Color Changing ball
• Glow In The Dark ball
Metallic Color ball or imprint
Plastic Backboard
Less Than Minimum
Paper Proof(s)
Art & Typesetting
Pre-Production Sample Proof(s)
Speculative Sample
Release Charge
Special Packaging
Split/Drop Shipments
UPC Labels
Distributor Requested Overrun
Warehouse Pick-Up (Texas)
Cancellation Fee

*Items not listed here may incur charges.

PRODUCTION TIME

Normal Production Time is 10 working days for website/catalog quantities. Please consult factory for specific lead times when placing your order. Lead times may exceed 3-4 weeks in the height of a sporting season and vary on several products with lesser manufacturing capacity. Rush services are available at an additional cost. Please email customer care.

COLORS

Ball and Imprint Colors may vary from lot to lot.

Standard Colors: White, black, red (PMS 186), orange (PMS 172), Texas orange (PMS 1665), yellow (PMS 108), athletic gold (PMS 1235), old gold (PMS 138), purple (PMS 2665), maroon (PMS 209), navy (PMS 289), royal (PMS 287), lt. blue (PMS 299), Columbia blue (PMS 292),  kelly (PMS 348), forest green (PMS 343), teal (PMS 321), tan (PMS 465), brown (PMS 477), grey (PMS 428), awareness pink (PMS 223), plum (PMS 261).

white
black
red
186
orange
172
texas
orange
1665
yellow
108
athletic
gold
1235
old
gold
138
purple
2665
maroon
209
navy
289
royal
287
light
blue
299
columbia
blue
292
kelly
348
forest
green
343
teal
321
tan
465
brown
477
grey
428
pink
223
plum
261
*This chart is for presentation purposes only, these are not exact color matches.

Neon Colors: green, orange, pink, yellow.

Specialty Colors: Metallic : .50(A) additional, gold, silver, copper.

Color Changing Balls: Neon green changes to neon yellow, purple changes to neon pink, athletic gold/orange changes to neon yellow and dark blue changes to light blue.

PMS Color Matches: 150.00(D) per color. Multiple charges will be applied if both the ball and imprint colors need to be matched. These colors +/- one shade. This charge cannot be waived or discounted.

IMPRINT CHARGES

Set up charge for spot colors: $55.00 (F) per color, per location.

Set up charge for full color: $55.00 (F) per location.

Re-Orders: Reset $10.00 (F) per color per location up to one year or less. Beyond one year new charges apply.

Screen wash: $25.00 (G)

All of our molded foam balls are printed using a proprietary process transfer/decal.  We feel this process offers larger imprint areas and the best possible imprint quality for this type of product.  Each decal is applied by hand and while we make every effort to place them consistently some variation will occur.  Depending upon the ball color the clear base of the transfer/decal may or may not be apparent and some variations may be apparent from part to part.

SAMPLES AND PROOFS

Random samples will be supplied at no charge for most items (reasonable quantity). Next quantity price for any item with a minimum of 5 or less. A customer provided shipper UPS or FedEx number is required.

Due to the large number of colors, shapes and sizes of the items we offer, specific color/shape/size samples may not be available - and a "like" item may be substituted in it's place.

Speculative Samples: 55.00(F) per location.

Pre-Production Proof: 55.00(F) per location. Allow 5 additional production days.

Paper/Virtual Proof: First proof no charge, each additional proof or change $15.00(E).

Distributor Requested Overruns: $10.00 (F) per location.Distributor Requested Overruns: 10.00(F) per destination.

Note: Consistency of foam balls (hardness/softness) may vary from lot to lot and may differ from any given samples.

ART REQUIREMENTS

The quality of your imprint begins with submitting the artwork correctly. For best results, disk and e-mailed art should be in the following formats and accompanied by hard copy or fax.

Vector based artwork (preferred):

• EPS
AI (Adobe Illustrator)
PDF (in Editable PDF format)

(Currently we cannot accept CDR and IND files)

IMPORTANT NOTE: Before sending vector art ensure that all fonts within the file have been converted to curves/outline.

Ensure that all images are embedded within the art document as opposed to linked.

*Multi-color art MUST be spot color separated.

Raster artwork:

The key with ALL raster art is HIGH RESOLUTION. Small JPEG and GIF images pulled from the web will not give good results and are not acceptable. The following file types can be used:

• TIFF, JPEG, PSD (High resolution, at LEAST 300 dpi at actual size)

Send art files to:
customercare@sportproducts.com

Factory Artwork and Typesetting:

60.00 per hour. Billed in quarter hour increments, paper proof required and invoiced.

ACKNOWLEDGEMENTS, CHANGES, CANCELLATIONS AND PRICING

Order Acknowledgements: All orders are confirmed in writing via fax or email. If you do not receive an acknowledgement within 24 hours please call to confirm receipt of your order. Orders may not be processed until our confirmation is acknowledged and returned by signed fax. Delays in acknowledgment and approval may delay your order.

Changes: must be in writing via fax, plus charges for any work incurred to date of changes.

Standard Production Orders:
Cancellations must be received 24 hours from receipt of order. After 24 hours a $50 cancellation fee, plus charges for any work incurred to date of cancellation, will be applied.

EXP Orders:
Cancellation fee on EXP orders is $25 effective immediately upon order entry, plus charges for any work incurred to date of cancellation.

Pricing: All pricing subject to change without notice.

SHIPPING

Orders are shipped UPS and FedEx. Special packaging, handling, labeling and shipping requirements will incur additional charges.

Common Carrier Shipping/Warehouse pick ups in Texas will incur additional costs of as much as $50.00 per pallet. Please contact customer care for detailed information and associated costs.

PLEASE NOTE: Due to varying fluctuations in freight costs we are unable to guarantee quoted shipping estimates.

**Air shipments are subject to dimensional billing.**

F.O.B. either McAllen, TX or Oceanside, NY at our discretion. Refer to item pages.

Release Charge: $7.50 net.

Split Shipments: 10.00(F) per additional destination. Changes to standard case pack will incur an additional charge, consult customer care for quotation.

Use of customer supplied shipping account number for 3rd party or collect shipping is 10.00(F) per order.

Freight quotes are to commercial addresses unless otherwise specified.Please advise us with your order id shipping to a residential address. Up-charges from FedEx or UPS for residential shipping will be billed separately with an added $25.00 net re-invoice fee.

PAYMENT TERMS

New accounts are on a prepay, credit card basis until credit is established. Credit accounts are net 30 days. Aging begins day of shipment. Past due invoices are subject to a 1.5% per month or maximum allowed by law finance charge. All accounts not kept current will be returned to prepay, credit card terms.

Production of merchandise may not begin until prepayment is received and/or account is current. In some instances production will not begin until prepayment has cleared. We accept Visa/MasterCard. Please provide credit card information with purchase order. Customers outside the U.S. must use a credit card or send certified funds in U.S. dollars for merchandise and freight with orders unless prior arrangements have been made. Customers planning to pay by credit card MUST provide a credit card number with PO. We will not accept credit card payments beyond 10 days. A 2% fee will be imposed on charge cards authorized after 30 days of invoicing.

DAMAGED GOODS CLAIMS

Claims for damaged merchandise must be made within 10 days or receipt. Claims for shortages associated with cartons damaged in transit will not be honored unless the recipient signs and notes carrier documentation or electronic clipboard as "accepted as damaged". Carriers will not allow claims for merchandise that are not noted as such.

OVERRUNS

Overruns: Overruns, if any, on orders of 500 pieces or less may be as high as 10%. Overruns on orders 500 pieces or more will be approximately 5%. During the normal course of imprinting all SPORT PRODUCTS, a small percentage of rejects will be generated and sold to various close out specialists.

PRODUCT SAFETY TESTING

All Sport Products are made with lead free colors and inks. Testing data available on request.

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